WE NOW OFFER PAYFLEX. FAST, RELIABLE AND SECURE. ALWAYS.

RETURNS

 

Please read our return and exchange policy carefully before you make your purchase. Please also check your order carefully before placing the order and making payment.

If you have paid for your order, your order can't be cancelled and you are not liable for a refund nor can you amend or make any changes to the order. 

If you have any queries please do not hesitate to contact us:  claire@dressanddare.co.za

 

TERMS OF RETURNS AND EXCHANGES

At Dress & Dare Lifestyle, we take great pride in our reputation for quality and great fit. 

Please select orders carefully using the sizing guide as a guidance (allow for 1-3 cm difference). In the event of item's size incorrectly chosen an exchange needs to be done, the customer is liable for the arrangement of the courier to return the item to us for exchange and will be liable to pay the shipping cost to receive the new garment back to you. 

If you have purchased any clothing garment you are welcome to a store credit, unfortunately, we do not offer refunds. 

To exchange your item please email our friendly customer care team at claire@dressanddare.co.za where we will assist further. Please note that all exchanges must be returned to our physical store within 7 days from receiving your order.

Failure to abide by the wash guide instructions, Dress & Dare Lifestyle won't be responsible for negligence.

Please note that: Dress & Dare Lifestyle checks the quality of every product prior to dispatch. Any water marks from the steamer, as well as hand made flat piping are not considered a defect. In the unlikely event of a fault, Dress & Dare Lifestyle will first offer to repair any minor faults. Please contact us by email at claire@dressanddare.co.za. Your email to us must disclose the fault in the item along with photographic evidence and must supply proof of purchase. This must be made within 24hrs of the product/s being delivered. If deemed faulty by Dress & Dare Lifestyle the client must return (Client is responsible to courier the item to us) the product/s within 7 days of receiving your order. Dress & Dare Lifestyle will only offer to replace or provide you with a credit note for your order where the item has demonstrated a major fault that cannot be repaired by us and that the damage is due to factory default. No exchanges or refunds will be offered if we deem that the damage to the item was caused in any way by the client. 

 

PROMOTIONAL TERMS & CONDITIONS

Reduced or sale products are not eligible for return. 

For promotions which involve a complimentary item, said complimentary item cannot at any stage be exchanged for another item, nor refunded or returned due to a product fault.

 

IMAGES & PHOTOS

Due to differences in monitors/phones, colours of products may also appear different to those shown due to light variations.