SHIPPING POLICY
LOCAL SHIPPING PROCEDURE
Local shipping within South Africa is charged at a flat rate of R150. Our products are shipped from our warehouse in Johannesburg and delivery times may vary depending on location.
You will receive an email (if you have selected this option) as soon as your order has been shipped. The email will include a tracking number and link to where you can track your order.
Delivery lead time is one-three working days, with the exception of outlaying areas which may go up to five working days.
During sale periods and pandemics, dispatch times may increase and shipping transit may take up to four working days.
At Dress & Dare Lifestyle we make use of The Courier Guy (majority of the time, not exclusively) to ship all our packages. They are one of the most recognised and well-known courier services in South Africa and offer a great service. Once your package has been handed over to them and checked into their facility it is out of our control and they will be responsible for the delivery to you. Dress & Dare Lifestyle is not responsible if your order has not been delivered by the estimated delivery date once we have handed your parcel over to our courier service. If there is a delay in the delivery (due to strikes etc.) there will not be refunds, nor is Dress & Dare Lifestyle responsible for any theft, lost or damaged parcels. We, unfortunately have no control over a parcel that is with a 3rd party (courier).
If you would like to insure your parcel please kindly contact us directly for a quote.
COLLECTION
Collection is a new option we are offering to our Johannesburg clients. You will be able to collect from our Physical store.
After you have placed your order online, you will receive confirmation of your order. The usual time frames for your order will apply excluding shipping. Once your order is ready for collection, you will be contacted by The Dress & Dare Team to arrange collection details.
Our collection times are 10:00-17:00 Monday - Friday and 10:00-14:00 Saturday.
We DO NOT work Sunday and public holidays.
ORDER SUPPORT
For further queries, please contact us at:
Email: claire@dressanddare.co.zaPhone: 0728758998